The introduction course is designed to familiarize users with the basic features of the Palm Organizer. The skills students will learn include getting around using the application buttons, learning how to enter text, creating appointments in the Date Book, attaching notes and alarms to records, setting Palm preferences, adding tasks in the To Do List, setting priorities, assigning due dates, categorizing records, saving vital contact information in the Address Book and recording ideas in the Note Pad in their own handwriting. The Tips and Tricks course offers tips to help students take full advantage of the many features the Palm organizer offers them. Students will learn how to add and delete appointments in the Date Book; create lists to track what needs to be done; add, prioritize and mark those items as complete; keep valuable contact information in the Address Book; write notes down directly into the Note Pad; transfer Palm data to the computer for backup and enhanced manipulation; and create e-mail messages within the Palm and then send the e-mail by connecting the Palm to the computer. The introduction course is designed to familiarize users with the basic features of the Palm handheld, as well as the functionalities that come with Palm OS 4.0. The skills and concepts taught include getting around using the application buttons and Applications Launcher, learning how to enter text, creating appointments in the Date Book, attaching notes and alarms to records, setting Palm preferences, adding tasks in the To Do List, setting priorities, assigning due dates, categorizing records, saving vital contact information in the Address Book and recording ideas in the Note Pad in their own handwriting. Also, the Palm Desktop is explored and Hot-Syncing is discussed and used. The Tips and Tricks course offers tips to help students take full advantage of the many features the Palm Organizer offers them and they will gain a better understanding of how they can use the Palm to organize their schedules. Students will learn how to add and delete appointments in the Date Book; create lists to track what needs to be done; add, prioritize and mark those items as complete; keep valuable contact information in the Address Book; write notes down directly into the Note Pad; transfer Palm data to the computer for backup and enhanced manipulation; beam information from one handheld to another using infrared technology; create e-mail messages within the Palm and then send the e-mail by connecting the Palm to the computer; receive e-mail waiting in the desktop computer's Inbox; and work with categories, Short-Cuts and passwords.